OUR SALES CONDITION
We require a deposit of 50% of the total amount of the tour upon booking confirmation.
Full payment needs to be made by bank transfer 30 days before your arrival.
Bank fees regarding your bank remains at your charge, we take care of ours.
For late bookings (less than 30 days prior to arrival), full payment is due upon booking.
Whatever the reason of the cancellation of your trip is, MADA NEARBY TOURS will do its best to refund as much as possible from your payment. Domestic flights and some hotels have to be paid and can’t be refunded, but there are some hotels, cars, drivers and guides that can be canceled or rescheduled and those costs will be totally refunded to the client or Tour Operator.
MADA NEARBY TOURS reserves the right to increase the tour cost only in case of the following : government actions, significant variations in currency exchange rate, significant increase of transportation cost, gas or park entrance fees.
Arrangements for the tours are planned many months in advance, and although it is unlikely, it may be necessary to make changes:
MADA NEARBY TOURS is entitled to change itinerary before and after clients’ arrival if the initial program is not possible due to cancellation of flights, bad road conditions, weather conditions, sudden slack in the quality of service, and any other circumstance that could result in bad quality service and jeopardize the tour. MADA NEARBY TOURS will do utmost to substitute alternative arrangements of comparable or better value. Always bearing in mind clients’ interest.
In all cases MADA NEARBY TOURS will inform the Tour Operator or traveller of the changes. If extra costs are involved in these changes, or same or better value service unavailable, clients and Tour Operator will be informed beforehand and decisions will be made in mutual consent.
Changes at clients’ demand during the stay are at clients’ own liability, extra costs will be fully charged and cancelled services will not be refunded.